ReSI Homes Limited is a registered provider of social housing and our registration number is 5092. We are regulated by the Regulator of Social Housing, which monitors and regulates our activities and ensures that as a social landlord, we meet all the regulatory standards.
Our focus is on providing new affordable shared ownership homes in England and helping first-time buyers get on to the property ladder knowing that their landlord provides them with a home they can afford.
To ensure that are homes are well-managed, we work with a number of appointed regional and national Property Managers.
Key contacts
Member Responsible for Complaints
Pete Redman
The Member Responsible for Complaints (MRC) provides assurance to the governing body on the effectiveness of its complaints system, including challenging the data and information provided to the Board or equivalent body.
The MRC is responsible for:
Ensuring that complaint handling drives service improvement for residents and learning and business improvement for the organisation
Championing a positive complaint handling culture and build effective relationships with complaints teams, residents, its audit and risk committees as well wider teams and the Housing Ombudsman Service
Health and Safety Lead
Peter Redman
A dedicated Health and Safety Lead ensures the health or safety of tenants of social housing
The Health and Safety Lead is responsible for:
Monitoring the providers’ compliance with health and safety statutory requirements that relate to the safety of tenants
Assessing risks of failure to comply with those requirements
Notifying the body responsible for the provider (e.g., its charity trust, its committee, its directors or its members) of material failures to comply with requirements; and
Providing advice to the body responsible for the provider as to how the provider should assess risks and failures to comply with requirements
Consumer Standards Lead
Pete Redman
The Consumer Standards Lead ensures compliance of the organisation with the consumer standards as set out in the Social Housing (Regulation) Act 2023.
The Consumer Standards Lead is responsible for:
Monitoring the providers’ compliance with the consumer standards
Assessing any risks of failure to comply with the consumer standards
Notifying the Regulator for Social Housing (RSH) of: – any risks of material failures by the provider to comply with the standards – any material failures by the provider to comply with the standards
Providing advice to the Regulator as to how the provider should address risks and failures notified to them for the purpose of ensuring that the provider complies with the requirements of the standard
Board
David Orr, CBE
Non-Executive Chairman
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Gillian Rowley
Non-Executive Director
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Ben Fry
Executive Director
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Sandeep Patel
Executive Director
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Pete Redman
Executive Director
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Mark Rogers
Non-Executive Director
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David Orr, CBE
Non-Executive Chairman
David is an experienced leader in both executive and non-executive roles. He has over 30 years’ experience in Chief Executive roles, most recently at the National Housing Federation. He is Chair of Clarion Housing Association, Chair of the Canal & River Trust and Chair of the National Communities Resource Centre. He is a previous President of Housing Europe and previous Chair of Reall, an international development housing charity. He was also Chair of The Good Home Inquiry, co-chair of #Housing 2030, a joint project for Housing Europe and UNECE, and a member of the Archbishop of Canterbury’s Housing, Church and Community Commission. David frequently speaks on the challenge of optimistic leadership and the critical importance of governance. He has wide ranging media experience, is a well-regarded commentator and blogger and has extensive expertise navigating the world of politics and government. In June 2018 David was awarded a CBE.
Gillian Rowley
Non-Executive Director
Gillian brings to ReSI Homes over 30 years of housing and housing finance expertise, with a focus on policy development within the framework of regulatory standards.
She served as the Non-Executive Director for The Housing Finance Corporation (THFC) from 2006 – 2012, where she was also a member of the Audit Committee. This overlapped with her role as the Head of Private Finance at the former social housing regulator, the Homes & Communities Agency, where for 13 years she was responsible for relationships with lenders, investors, advisers, and credit rating agencies operating in the social housing sector. She has also been an authority on all aspects of social housing finance policy, including advising Government departments, focusing on areas of regulatory standards, and being responsible for social housing sector guidance on treasury management.
Before this, Gillian was the Head of Housing & Public Sector Finance at the United Bank of Kuwait, Head of Consents at Housing Corporation, and Head of Housing at the Nationwide Building Society.
Ben Fry
Executive Director
With 20 years of experience in housing, local government and infrastructure, Ben is the Managing Director for ReSI Homes and Fund Manager for its ultimate parent Gresham House Thriving Investments Residential Secure Income LP (“GH TI ReSI LP”) and is employed by Thriving Investments.
Ben established ReSI Homes in 2019 to provide a route for pensions fund to invest in new affordable housing and help to make a difference to the country’s housing crisis.
He has been investing in affordable housing, and shared ownership specifically since 2017 and previously led TradeRisks’ corporate finance advisory services for housing associations, local authorities, and specialist residential accommodation. Ben qualified as a chartered accountant with Deloitte with a BSc in Mathematics from Imperial College London.
Sandeep Patel
Executive Director
Sandeep is the Finance Director & Head of Housing Portfolio Management at Gresham House. He oversees the financial management and strategic reporting for the group’s Housing portfolio, ensuring sound financial stewardship and insightful analysis in furtherance of strategic objectives. With over 18 years of senior finance leadership experience, Sandeep brings extensive expertise in financial control, valuations, taxation, balance sheet management, and debt financing. His career includes significant experience in financial business partnering and strategic collaboration with executive teams to deliver organizational objectives.
Sandeep’s background includes a decade on the sell-side, where he led teams in identifying revenue opportunities and driving cost efficiencies. Additionally, he spent eight years on the buy-side, where he successfully led a finance team through the launch and scale-up of a listed real estate investment trust, growing its market capitalization to £1.2 billion following its IPO. He is a Fellow Member of the Association of Chartered Certified Accountants (ACCA) and is committed to applying his expertise to support sustainable and impactful housing initiatives.
Pete Redman
Executive Director
Pete is Executive Director and Board member of ReSI Homes and employed by Gresham House.
Pete helped launched ReSI Homes utilising his 51 years’ experience in affordable housing. He has built a strong reputation in the housing sector, and is a research leader on market dynamics and development economics. He has been an advisor to the Greater London Authority, the Scottish Government, and was a member of the team that won the Wolfson Economics Prize in 2014 on housing supply. Pete was Chief Executive of Notting Hill Housing Group and Chief Officer at two London Boroughs. He was policy and research director at financial advisor TradeRisks from 2013 and has been responsible for real estate management and investment decisions at Gresham House Asset Management since 2020. Pete studied Engineering and then Philosophy at the University of Cambridge, is an Alumni of the London Business School, and is an Honorary Fellow of the Royal Institute of British Architects.
Mark Rogers
Non-Executive Director
Mark brings to ReSI Homes considerable experience leading large providers of social housing and investment expertise. Mark was previously an Executive Director of ReSI Homes and part of the team at Gresham House from 2018 to 2023 leading the acquisitions function, having joined via TradeRisks which was acquired by Gresham House in March 2020. Mark stepped down from his executive role, over the summer of 2023, but continues as a Non-Executive director of ReSI Homes. Prior to joining, TradeRisks Limited in 2018, Mark spent 12 years as a Chief Executive of Circle Housing Group, a 65,000-home housing association, before merging it into the Clarion Group, the largest housing association in the UK. Prior to that, Mark held Chief Executive roles at Anglia Housing Group and Nene Housing Society. He has been a member of the Chartered Institute of Housing since 1986 and has over 43-years of social housing experience.
Tenant Satisfaction Measures (TSMs)
The Tenant Satisfaction Measures (TSMs) are a new way for housing providers to show how well they are performing. Introduced by the Regulator of Social Housing, they require all landlords to carry out an annual customer perception survey and regularly report on performance and safety checks.
Between February and March 2025, ReSI Homes commissioned independent researchers, Acuity, to carry out a survey of our residents. The questionnaire followed the Regulator’s standard framework and covered a wide range of topics, including safety, repairs, communication, neighbourhoods, and value for money.
